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1.Q: When can you ship the products after we make payment?
A: It usually takes about 20-30 days to process for container order. Sample order within one week working days. But if there are special circumstances, we need to confirm the production time and then confirm the delivery time.

2.Q: Are you the factory or trade company?
A: We are a factory, all infrared mats are produced by ourselves.

3.Q: What's the location of your factory?
A: We located in Liaoyang City, Liaoning Province.

4.Q: How can you guarantee the quality?
A: The company has a number of skilled experts with rich practical experience, strict checks from the design, processing and other aspects to ensure that each product is unique, quality and quantity.

5.Q: Can it be OEM?
A: Yes, OEM is available, all products can be customized to the logo, size etc. to meet your demand.

6.Q: How about your packing?
A: Our Packing is a dust bag and carton.

7.Q: Is possible to visit your factory?
A: Yes, welcome to our factory for an investigation.